Conditions consistent with the operating schedule
General
The premises licence and its conditions will be available to staff. Staff will receive training on the licensing objectives, the permitted hours and these conditions before working unsupervised, with refresher training recorded. An incident and complaints log will be maintained and made available to authorised officers on request.
The prevention of crime and disorder
1. CCTV will cover the entrance, customer area, counter and rear access and will operate whenever the premises are open. Recordings will show the correct date and time and be retained for at least 31 days.
2. A trained member of staff able to download footage will be available during opening hours, and footage will be supplied to the police or licensing authority on reasonable request. Incidents of crime, disorder or refusal of service will be recorded.
3. Disorderly customers will be refused service and the police called where necessary. No alcohol will be sold.
Public safety
4. All exits and escape routes will be kept unobstructed while the premises are occupied.
5. Fire-safety equipment will be maintained in working order and staff will be trained in evacuation procedures.
6. The number of customers will be managed so the premises can operate safely.
7. A first-aid kit will be available, and spillages or other hazards will be dealt with promptly.
The prevention of public nuisance
8. Customers and delivery riders will be asked to leave quietly and not congregate outside.
9. Clear notices will be displayed at the exit.
10.Staff will monitor the frontage and rear access during late trading.
11.Delivery riders will be managed to minimise engine idling, horns, obstruction and raised voices.
12.Doors and windows will be kept closed after 23:00 except for access and egress, so far as reasonably practicable.
13.Music will be kept at background level with no external speakers.
14.Waste will not be placed in external bins between 23:00 and 08:00.
15.Litter arising from the premises will be cleared, extraction equipment maintained, and noise complaints recorded and investigated.
16.Particular care will be taken to prevent disturbance to the residential flat above.
The protection of children from harm
17.No adult entertainment will be provided and no alcohol will be sold.
18.Children under 16 who remain on the premises after 23:00 must be accompanied by a responsible adult.
19.Staff will be instructed to report and respond appropriately to safeguarding concerns.